Delete your Astonik account

In the app: immediate

Open Astonik and sign in.
Tap your initial in the top corner of the home screen to open your profile.
If you want a copy first, tap Export my data. You'll get one file with a copy of your data, including what is stored on your phone.
Tap Delete my account and confirm.

Deletion happens straight away and can't be undone. There is no grace period and no backup we can restore from.

Without the app

If you no longer have the app, email hello@astonik.com from the email address you sign in with, with the subject Delete my Astonik account.

We'll confirm the request comes from you, delete the account and its data within 30 days, and reply once it's done.

What is deleted

Your sign-in account and email address.
Your journeys, steps, check-ins, saved resources and profile.
Your conversations with the AI coach, and every note the coach keeps about you and your journeys.
Your choices about reminders and news by email, and the records of the Terms and Privacy Policy you accepted.
Reports you sent, product events and crash reports linked to your account.

Your journal entries, session notes, reminder wording and the app's offline copy are stored on your phone. Deleting your account in the app wipes them from that device. If you ask by email instead, uninstalling the app removes them.

What we keep

A dated record that a deletion happened, carrying the account's identifier and nothing else. It is our only proof that we honoured your request.
Security and access logs: when the app was used, from which network address, and what it asked our servers for — never what you wrote. The law requires us to keep these, so they are generally kept for up to about one year, including after an account is deleted; full network addresses are generally deleted after about 180 days.

The Privacy Policy explains these and every other retention period.